https://hesung.zendesk.com/hc/en-us 2026-09-03T08:50:17Z https://hesung.zendesk.com/hc/en-us/articles/4404258225935-Welcome-to-your-Help-Center 2024-01-17T16:10:12Z https://hesung.zendesk.com/hc/en-us/articles/4404258227215-What-are-these-sections-and-articles-doing-here 2021-12-16T12:13:16Z https://hesung.zendesk.com/hc/en-us/articles/4404258227983-How-do-I-customize-my-Help-Center 2023-02-27T19:17:02Z https://hesung.zendesk.com/hc/en-us/articles/4404258228751-How-do-I-publish-my-content-in-other-languages 2021-12-16T12:20:53Z https://hesung.zendesk.com/hc/en-us/articles/4404258229519-How-can-agents-leverage-knowledge-to-help-customers 2021-12-20T06:31:22Z https://hesung.zendesk.com/hc/en-us/articles/4411823344015-Why-can-t-the-tower-fan-be-turned-on-off 2023-11-21T00:12:05Z https://hesung.zendesk.com/hc/en-us/articles/4411831137167-Why-is-the-base-flimsy-wobbly 2023-08-16T11:15:57Z https://hesung.zendesk.com/hc/en-us/articles/4411831139983-Why-does-the-tower-fan-shut-off-randomly 2022-12-06T21:36:51Z https://hesung.zendesk.com/hc/en-us/articles/4411838488719-Why-is-the-tower-fan-not-quiet 2024-04-19T09:35:13Z https://hesung.zendesk.com/hc/en-us/articles/4411838537359-Why-does-the-remote-not-work 2022-12-06T11:12:51Z https://hesung.zendesk.com/hc/en-us/articles/4411838556175-Why-is-the-OSC-not-working 2024-08-08T14:38:24Z https://hesung.zendesk.com/hc/en-us/articles/4411845992207-Why-is-there-no-air-coming-out 2023-08-13T05:56:39Z https://hesung.zendesk.com/hc/en-us/articles/4411846004879-Why-is-the-tower-fan-not-powerful 2022-12-06T11:21:12Z https://hesung.zendesk.com/hc/en-us/articles/4411846018063-How-does-sleep-mode-work 2023-12-17T23:45:09Z https://hesung.zendesk.com/hc/en-us/articles/4411846047759-The-screen-is-too-bright-Can-I-turn-it-off 2024-04-19T09:36:16Z https://hesung.zendesk.com/hc/en-us/articles/5282763646607-What-does-the-filter-consist-of 2022-12-03T03:32:40Z https://hesung.zendesk.com/hc/en-us/articles/5282797777295-How-long-does-the-filter-last 2025-12-04T17:04:37Z https://hesung.zendesk.com/hc/en-us/articles/5282800859407-What-do-the-different-colored-lights-represent 2023-01-12T19:45:51Z https://hesung.zendesk.com/hc/en-us/articles/5282803324815-How-to-use-the-air-purifier-to-the-best-effect 2023-06-21T01:56:07Z https://hesung.zendesk.com/hc/en-us/articles/5282837970575-Why-is-the-sound-unusual-when-the-air-purifier-is-working 2022-12-03T03:22:28Z https://hesung.zendesk.com/hc/en-us/articles/5282842563983-Why-the-air-flow-from-my-air-purifier-is-too-weak 2022-12-03T03:21:50Z https://hesung.zendesk.com/hc/en-us/articles/5282843199119-Why-the-air-purifier-doesn-t-improve-the-air-quality 2022-12-03T03:21:07Z https://hesung.zendesk.com/hc/en-us/articles/5282864266127-Why-does-my-air-purifier-produce-an-unpleasant-smell 2023-06-16T10:00:06Z https://hesung.zendesk.com/hc/en-us/articles/5282865227791-Why-is-the-air-quality-sensor-always-blue-in-the-case-of-automatic-mode 2024-02-25T02:24:28Z https://hesung.zendesk.com/hc/en-us/articles/5998040524047-Why-does-the-new-machine-smell-like-plastic-when-it-is-running-for-the-first-time 2023-05-05T05:27:28Z https://hesung.zendesk.com/hc/en-us/articles/5998041263631-How-to-connect-the-air-purifier-to-Wi-Fi 2023-12-14T00:56:44Z https://hesung.zendesk.com/hc/en-us/articles/5998074069263-Why-is-the-air-purifier-unable-to-connect-to-WIFI 2024-04-07T13:22:21Z https://hesung.zendesk.com/hc/en-us/articles/6492017419279-Foods-are-cooked-unevenly 2023-09-14T14:05:38Z https://hesung.zendesk.com/hc/en-us/articles/6492018058127-Foods-are-not-crispy-after-frying 2024-04-09T17:28:27Z https://hesung.zendesk.com/hc/en-us/articles/6492030051087-The-appliance-will-not-turn-on 2026-09-02T14:38:32Z https://hesung.zendesk.com/hc/en-us/articles/6492031316751-Foods-are-not-completely-cooked 2024-02-27T09:41:27Z https://hesung.zendesk.com/hc/en-us/articles/6492072112399-White-smoke-is-coming-out-of-my-appliance 2023-09-14T23:08:44Z https://hesung.zendesk.com/hc/en-us/articles/6492115954703-Dark-smoke-is-coming-out-of-my-appliance 2024-01-10T15:01:29Z https://hesung.zendesk.com/hc/en-us/articles/6492119651215-I-can-t-find-the-appliance-when-adding-to-the-Dreo-app 2023-12-01T13:00:05Z https://hesung.zendesk.com/hc/en-us/articles/6492133284111-How-do-I-pause-or-stop-the-cooking 2024-04-09T00:38:13Z https://hesung.zendesk.com/hc/en-us/articles/6492133914383-Is-the-basket-safe-to-put-on-my-countertop 2024-01-10T15:01:18Z https://hesung.zendesk.com/hc/en-us/articles/6492134348047-The-cooking-probe-is-not-detected 2024-03-27T23:23:31Z https://hesung.zendesk.com/hc/en-us/articles/6492135250831-Connection-to-Wi-Fi-fails 2024-04-14T01:23:00Z https://hesung.zendesk.com/hc/en-us/articles/8672166743567-How-to-connect-the-air-circulator-fan-with-the-APP 2024-03-30T04:24:10Z https://hesung.zendesk.com/hc/en-us/articles/8672166834319-What-is-the-noise-level-of-this-air-circulator-Will-it-affect-sleep 2024-04-26T12:37:00Z https://hesung.zendesk.com/hc/en-us/articles/8672167100175-How-should-I-clean-and-maintain-this-air-circulator-Is-it-possible-to-disassemble-it 2024-04-26T00:04:32Z https://hesung.zendesk.com/hc/en-us/articles/8672167344271-Why-is-the-indicator-light-not-on-during-operation-and-why-is-the-LED-display-screen-off 2024-01-27T20:45:23Z https://hesung.zendesk.com/hc/en-us/articles/8672167481871-Why-can-t-the-air-circulator-be-turned-on-off 2024-01-27T20:44:53Z https://hesung.zendesk.com/hc/en-us/articles/8672178399503-How-many-fan-speed-settings-does-this-air-circulator-have-Can-the-fan-speed-change-according-to-the-ambient-temperature 2024-01-27T20:48:25Z https://hesung.zendesk.com/hc/en-us/articles/8672179055119-Why-is-there-no-air-coming-out 2024-03-31T23:50:55Z https://hesung.zendesk.com/hc/en-us/articles/8672179301519-Why-is-the-air-circulator-shaky-and-wobbling 2024-01-27T20:44:29Z https://hesung.zendesk.com/hc/en-us/articles/8672179747087-Why-is-the-air-circulator-not-powerful 2024-04-17T04:10:07Z https://hesung.zendesk.com/hc/en-us/articles/8672180204175-Why-does-the-remote-not-work 2024-01-27T20:44:13Z https://hesung.zendesk.com/hc/en-us/articles/8672202226447-Why-are-the-buttons-on-the-control-panel-not-working 2024-01-27T20:44:20Z https://hesung.zendesk.com/hc/en-us/articles/12460454817679-What-if-I-encounter-a-device-registration-failure 2025-04-17T03:21:45Z https://hesung.zendesk.com/hc/en-us/sections/4404258225551-Announcements 2024-01-17T16:10:12Z https://hesung.zendesk.com/hc/en-us/sections/4404258226831-FAQ 2025-04-17T03:21:45Z https://hesung.zendesk.com/hc/en-us/sections/4411312932879-DR-HTF001S 2026-07-27T00:53:31Z https://hesung.zendesk.com/hc/en-us/sections/4411772288399-DR-HAP002S 2025-12-04T17:04:37Z https://hesung.zendesk.com/hc/en-us/sections/5998035701519-DR-HAP003S 2024-04-19T09:43:37Z https://hesung.zendesk.com/hc/en-us/sections/6492011411727-DR-KCM001S 2025-08-29T13:18:58Z https://hesung.zendesk.com/hc/en-us/sections/8672162181775-DR-HAF003S 2024-04-26T12:37:00Z https://hesung.zendesk.com/hc/en-us/categories/4404258225167-General 2025-04-17T03:21:45Z https://hesung.zendesk.com/hc/en-us/categories/4411326480527-Tower-Fan 2026-09-03T08:50:17Z https://hesung.zendesk.com/hc/en-us/categories/4411780597391-Air-Purifier 2025-12-04T17:04:37Z https://hesung.zendesk.com/hc/en-us/categories/6492010937743-ChefMaker 2025-08-29T13:18:58Z https://hesung.zendesk.com/hc/en-us/categories/8672161689999-Air-Circulator 2024-05-01T16:23:28Z